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History of Franchising
Franchising developed
over time as an efficient way to do business and there were versions
of franchising employed in Europe centuries ago. The origin of the
word franchise goes back to Anglo-French, meaning freedom,
liberty, and from Middle French, franchir, to free, and
earlier from Old French franc, free.*
In the middle ages the
local titled land owner would grant rights to the peasants or serfs,
probably for a consideration, to hunt, hold markets or fairs, or
otherwise conduct business on his domain. With the rights came rules
and these rules became part of European Common Law.
Isaac M. Singer
(1811-1875) gets credit for starting the modern use of franchising in
the U.S. During the early 1850s, Singer, who had improved an existing
sewing machine model, wanted to find a wider distribution for his
product but lacked the money to increase manufacturing. Another
problem was that people wouldn’t buy his machines without
training, a service retailers weren’t able to provide. Singer's
solution, to charge licensing fees to people who would own the rights
to sell his machines in certain geographical areas, provided money
for manufacturing. These licensees became responsible for teaching
people how to use his machines, which created opportunities to bring
the first commercially successful sewing machine to the public.
Franchising was
employed on a limited basis after the success of Singer’s
sewing machine distribution method. Business
format franchising (the licensing of the brand name/trademarks and of
the entire business concept), which is the dominant mode of
franchising today, came onto the economic scene after World War II
and the subsequent baby boom. There was an overwhelming need for all
types of products and services, and franchising provided a way to
quickly grow businesses.
It was Ray Kroc
(1902-1984), a milk shake mixer salesman who discovered the McDonald
brothers' small San Bernardino, California hamburger stand in 1954,
who is credited with unleashing the wave of franchising we know
today. He found they were buying so many of his mixers because they
had developed a high-volume production system which enabled them to
provide fast service with consistent results and low cost. Kroc
became their licensing agent and recruited franchisees, starting in
the Chicago area. In 1961 he bought out the McDonald brothers’
interest and took the tile of senior chairman. By 1988, McDonald’s
had opened its ten thousandth restaurant and today there are over
30,000 McDonald’s restaurants worldwide.
As
the number of franchised businesses grew, the need for legislation
and consumer protections followed. The International Franchise
Association (IFA) was founded in 1960 as a membership organization of
franchisors, franchisees and suppliers with the purpose of providing
help and guidance to the entire industry. They adopted a Code of
Ethics to establish a framework for the implementation of best
practices in the franchise relationships of IFA members. The Code
represents the ideals to which all IFA members agree to subscribe in
their franchise relationships. The IFA works
closely with the US Congress and the Federal Trade Commission on
improving how the industry relates to the franchisees and has been
integral to the expansion of franchising around the world.
In
1978 the Federal Trade Commission enacted a law requiring all
franchisors to submit to all potential franchisees a document called
the Franchise Disclosure Document (FDD) prior to receiving
money. The FDD provides detailed information on the franchise
company, including its history, the officers, any litigation history,
estimated investment, an overview of the business concept, and a copy
of the franchise agreement. A current list of franchise owners’
names and telephone numbers is a required component, allowing
prospective franchisees the opportunity to research the franchisor’s
claims. The purpose of the FDD is to provide sufficient information
on a company to help the prospective franchisee to make a more
informed decision. It is also to be presented in a manner that is
consistent, straight forward and relatively easy to understand.
In
addition to federal requirements, a number of registration
states established their own set of requirements for
franchisors to meet before being allowed to sell franchises in these
states. Since requirements may differ in each of these (currently 15)
states, franchisors often move into these areas more slowly, if at
all.
Franchising has
had an enormous impact on the U.S. economy. Entrepreneur magazine,
Jan,
2005, quoted then
president of the IFA, Don DeBolt, as saying that franchising accounts
for almost half of all U.S. retail sales. A study released by the IFA
in March 2004 and conducted by PricewaterhouseCoopers
measured the direct and indirect impact of franchise businesses. The
study showed that franchises directly employed 9,797,000
people in 2001, as many people that year as all manufacturers of
durable goods and ahead of the financial, construction and
information industries.
Franchising
is clearly a powerful model to help people realize their dreams. Its
success is manifested in the number of operating franchises, the
number of brand names built through franchising, the millions of
customers served every day, and the tremendous opportunity it
represents to franchisees.
*Source:
Merriam-Webster's Dictionary of Law, ©1996 Merriam-Webster,
Inc.
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